Delete your Chobo Pocket account

App: Chobo Pocket · Developer: KUANG LIAN CO., LTD.

If you ever signed in to Chobo Pocket (Google, Apple, LINE, WhatsApp or Kakao), you can delete your account and cloud data in either of the ways below. If you never signed in, we have no account for you on our servers and your data exists only on your phone (see "Delete only the data on your phone" below).

Option 1: delete in the app (fastest)

1. Open Chobo Pocket → Settings → Account & sign-in.
2. Tap Delete account and read what will be deleted.
3. Type the confirmation word and confirm. Deletion happens immediately.
4. Afterwards, choose whether to keep or erase the data on this phone.

Option 2: request by email (without the app)

1. Email [email protected] with the subject "Delete account".
2. Tell us which sign-in method you use (Google, Apple, LINE, WhatsApp or Kakao) and send the email from the address used by that sign-in method. If you use WhatsApp sign-in, include your phone number (we only use it to compute the hash we store; we don't keep it).
3. To make sure it's you, we may ask you to reply to a confirmation email or provide other verification .
4. Once verified, we complete the deletion within 30 days and confirm by email.

What is deleted

• Account data: sign-in methods, display name, sign-in tokens.
• Cloud sync data you own (end-to-end encrypted ciphertext), including shared ledgers you own (other members lose them at their next sync).
• Your encryption keys, group memberships and viewing rights.
• Push tokens, chat-bot links and pending items, usage-quota records and the link to your purchases.
• If you used Sign in with Apple, we also revoke the app's authorization with Apple.

What is not deleted or is kept

• Company work ledgers: your work ledger in a company group belongs to the company and stays with it (archived). Your personal ledgers are not affected.
• Groups you own: transfer ownership to another member in the app first; otherwise the group and its shared ledgers are deleted too.
• Content other members already synced to their devices within their permissions.
• Data on your phone: we can't erase it remotely — use "Delete all data" in the app or uninstall the app.
• Subscriptions: App Store / Google Play subscriptions are not cancelled by deleting your account; cancel them in the store's subscription settings.
• Anonymous aggregate records without personal data (e.g. daily request counts) and quota records tied only to a hashed anonymous device id.
• Ciphertext in infrastructure backups is overwritten automatically within 30 days .

Delete only the data on your phone (no account needed)

Open Chobo Pocket → Settings → Data → Delete all local data and type the confirmation word, or uninstall the app.

Delete only some data

• Turn off cloud sync or use "Reset cloud data" in Settings to delete your ledger ciphertext from the cloud while keeping your account.
• Stop sharing under "My sharing" or leave a group to remove other members' access.
• For anything else, email [email protected].

More details: Privacy Policy at https://kuangli.tw/chobo-pocket/privacy/en/